To our catalog of available CDs

Print an order form

Check out now

Get help!


 

NY and CT local history

 

Our catalog
Search our websites
Join our e-mail list
Questions & answers
Free research tools
Print an order form
Contacting us
Home Page

About Between the Lakes Group

We're a small business that makes history more accessible -- and interesting!  Thanks for visiting us!

More about us...

What's happening?

Check our Sandbox!

 

 

Have a question?

Need help?

Have a question about ordering from Between the Lakes Group? How to pay?  About our products?  When your order will arrive?  

Ordering from Between the Lakes Group

 

Want to get in touch with us?  

Contact us

 

Do you need help using one of our CD-ROMs or downloads? 

We're definitely here to help.  If you trust us to send you a CD-ROM or a downloaded file, the least we can do is make our best effort to ensure that it works.

In this section we have a few questions and answers that might help you.  

Simply click on your question below to go to some answers that might work for you. 

We were thinking about calling these the Frequently Asked Questions, but honestly, we don't get very many inquiries about problems.  Maybe the best name for this section would be "Occasionally Asked Questions."

 

Question:  My PC is running Windows 7 (or Vista) and when I put in the CD-ROM and click "autorun" I get an error message about a Registry Error.   What do I do now?

 

 

Question:  I put the CD in my CD drive and nothing happens.  What do I do now?

 

 

Question:  I got a peculiar message about "active content" after my CD started up.  What should I do?

 

 

Question:  I tried to run one of the slide shows on the CD but nothing happens.  What do I do now?

 

 

Question:  Some of the material on the CD just doesn't come up -- but most of it does.  What can be wrong?

 

 

Question:  When I try to look at the PDF files on the CD-ROM, all I get is a white box.  What can be wrong?

 

 

Question:  I've got a Mac and ...

 

 

Got a different question?  Contact us!

 

Join our e-mail notification list!
Sign up to receive our occasional (and free) Local History News:





Email Marketing by VerticalResponse

Between the Lakes Group    

 

 Connecticut       New York State      Maine      Pennsylvania       Massachusetts     Georgia      Missouri      South Carolina      Kentucky       Rhode Island     New Jersey     New Hampshire        Vermont     Virginia    Other states    

 

Genealogy      Military History      Americana      Yearbooks      Biography     Colonial History

 

 Search our website     Our Catalog      Check out      Mail order      Questions and Answers

BTLGllc

See a recent issue of the Local History News

 

  Between the Lakes Group on Facebook

Visit our occasional "Up a Dirt Road" blog

This website was last updated    05/26/2014

     1999-2014 Between the Lakes Group LLC