Some Questions and Answers about the Neversink, New York CD-ROM:

Question:  Why did Geoff Brown produce a CD-ROM about Neversink for Between the Lakes Group?

Answer:   He remembers where he came from....maybe you do too!! 

His mother's papers contained her parents' collection of Neversink material.  After the success of the Liberty NY CD-ROM, it seemed reasonable to make this material available to everyone.  In a nutshell, that's it.

Question:   How did you decide to let people order with a credit card?  That looks like "big business" to me!

Answer:  We had been thinking about PayPal™ for a while.   While in the beginning we didn't expect to sell enough copies of our CD-ROMs to justify taking credit cards, two things made us change our minds.  First, we heard from a potential buyer in Europe -- he wondered if he could pay us in Euros, and the charge our small-town bank would make for exchanging Euros would have been more than what the CD-ROM cost.  Credit card companies, of course, take care of the foreign exchange transaction automatically, and furthermore, they do it at "bank rates".  Second, we discovered that lots of people were printing out the order form but never mailing an order in.  To us, that meant that we needed to let them get the whole transaction done right away, before they forgot about it.  PayPal represented an easy way to do that.  Third, and most important:  people like it!!  

We tried the credit card alternative on the Memories of Liberty NY CD-ROM and nearly half the purchasers chose that alternative.  Since then, as we've added more CD-ROMs, the percentage has risen dramatically.  That's proof enough for us!

Question:  Is the Neversink CD-ROM REALLY ready to ship or are you just taking orders?

Answer:  We have been shipping copies of the "Old Neversink" CD to satisfied purchasers ever since the end of November 2002.  In fact, it's now one of our best-selling CD-ROMs.  for ordering information.

Question:  I would like to see this CD-ROM before I buy it.  Can I see it in stores?

Answer:  Yes, you can,  We're quite honored that two fine bookstores now carry this CD-ROM (as well as our other New York State CD-ROMs).  You'll find links to them on our home page, if you'd like to visit them).  Otherwise, our distribution is entirely via this website.  However, volume discounts are available.  Please for particulars if you are interested in five or more copies.  If you have a store, museum, historical society, or other organization and would like to sell this CD (or any of  the other CDs produced by Between the Lakes Group), please let us know!  All of our CDs have ISBNs to simplify your record keeping.  

Question:  Will this CD-ROM run on my PC?

Answer:  If you're viewing this on the Internet, and you are using a PC, the answer is "most probably YES".  We've constructed it using web browser technology, and have tested it on machines as old as a Dell 486.  We've also tested it on a brand new Pentium 4 running Windows XP Professional, and several in between.  It runs nicely on all of them.  People who order the CD-ROM also receive access to a web page where any updates, limitations, or corrections are listed.  However, some Mac users may be disappointed.  if you're a Mac user.

Question:  This has really interested me in the history of the Neversink area.  How can I get involved?

Answer:  There's a Yahoo!Group called "Neversink".  It's moderated by Geoff Brown, the compiler of the "Neversink" CD-ROM.  It costs nothing to subscribe.  To subscribe, just send an e-mail to neversink-subscribe@yahoogroups.com.  It's that easy!!   We'll be glad to hear from you!

Question:  I have some general questions about how you do business, such as what I actually receive, how you send it to me, your privacy policy, and so forth.  Where can I get this information?

Answer:  We've prepared a general Questions and Answers page that provides answers to just this kind of questions -- and more that you may not have even thought of yet! To go to our "How we do business" questions and answers,  . 

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This website was last updated 06/12/2010