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Between the Lakes Group LLC

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Computer support services

Individuals appreciate our Computer Support Services

We occasionally are able to make time in our schedule to assist individuals with technology-related problems.  
We bring our individual customers  patient computer support that teaches as well as helps. 

Here are a few ways Between the Lakes Group have helped people....

Have a friend or relative who wants to get started with e-mail and the Internet?    

Not having an e-mail address nowdays will definitely get you funny looks, no matter who you are.  We've worked with people ranging from their 30s through their 80s, painlessly -- and patiently --  introducing them to computers and the Internet. 

Surprisingly, it rarely takes very long.  Often, after just a couple of sessions, we hear things like "Is that all there is to it?  I can do this! That's music to our ears.   

Do you know someone we could help?  We make house calls within our general geographic area.

Want to pursue a specific topic related to computers, the Internet or e-mail, but no one seems to want to take the time to get you there?  

Too often folks in this industry just grunt "Get this package" or "Why don't you just do **** instead?"  It COULD be that they don't have the answer to your question right at hand, are afraid to admit they don't know, and just don't have the time it would take to research it for you.  So forgive the person who gives you what might seem to be  the runaround -- but consider calling us.

At Between the Lakes Group we really enjoy learning new things, and we'll find the time to help you.    

Just got (or are getting) a new PC, or some new hardware or software, and are a little apprehensive about setting it up right?

Good news:  PCs are becoming much easier to set up.   If everything goes according to plan, you'll probably have no problems at all simply following the instructions that come in the box.

Some people say they just like to have us watch while they set their new computer up -- just to keep them from making a mistake! 

Are you baffled by something your PC suddenly doesn't do anymore?  

Has  it suddenly started acting peculiar? Or are you  completely confused by the incomprehensible error messages pop up at strange times?   ("You have performed an Illegal Operation" is one of our favorites.)  

Call us.

Frequently we can help you over the phone. We'll try!  We do make house calls when we can't help you over the phone.  And if we can't solve the problem, we're happy to refer you to someone who can.  

Something else?  Ask us!  If we don't know about it, we can find out -- or refer you to someone who DOES know about it!

 

Between the Lakes Group would like to help you if you're in Connecticut's Northwest Corner area.  Give us a call -- 860-824-5912.  A reasonably short phone consultation is free (within reason, of course!).  After that, our rates are very competitive.  If we don't remember to tell you when you call, please ask.  You may be very pleasantly surprised.

 

Ask for Geoff.

 

He'll be glad to talk with you.  He'll try to help you, and he probably can!!


Let's see ... they don't sell computers or software, they're willing to discuss my problem on the phone for FREE, and they're happy to refer me to someone else as well -- is that any way to run a business?
At Between the Lakes Group, we think it is!!

 

Between the Lakes Group

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We'll notify you when we issue new history, genealogy and Americana CDs

Between the Lakes Group publishes historical materials, largely local history, genealogy and Americana.  Our strengths are concentrated in New York State and Connecticut, but we have resources in other locations as well.  We sell our CD-ROMs to genealogists, historians, students (and teachers), librarians, archivists, and others with an interest in a particular subject, family, or locality.  On this website you'll find lots of free material, such as pictures, finding aids of various kinds, and links to other websites, as well as free searchable indexes of many of our CDs.  And, of course, you can order our CDs

Thanks for visiting us!  We're growing all the time, so bookmark us and come back and visit us again soon!

This website was last updated 05/07/2008

    © 1999-2008 Between the Lakes Group LLC